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COMMUNITY BENEFITS 2009

Introduction

McLean Hospital has been meeting the needs of individuals and families with psychiatric illness since its founding in 1811. It offers a full spectrum of care spanning inpatient, acute and longer-term residential, partial hospitalization, and outpatient services. McLean also offers an expanded array of specialized academic and clinical programs for children and adolescents, as well as, dedicated services for older adults with Alzheimer's disease and other dementias.

Over the past decade, McLean has expanded its clinical reach beyond Belmont, in communities throughout Massachusetts. It now operates satellite programs in Ashburnham, Boston, Brockton, Cambridge, Princeton, and Waltham, while providing emergency psychiatric coverage to hospitals in Brockton, Plymouth, and Winchester.

Mission Statement

The largest psychiatric clinical care, teaching, and research affiliate of Harvard Medical School, McLean Hospital is committed to:

Improving Community Health through Innovative Programs

Improving community health is a natural extension of McLean's tripartite mission of clinical care, research, and teaching, and its long-standing commitment to individuals with psychiatric illness. Following are some examples of how McLean is continuously working to serve the community in innovative ways that have a favorable impact on the daily lives of community residents:

Caring for the Uninsured and Underinsured

To the extent feasible, McLean Hospital is committed to providing access to quality care for all, regardless of a person's ability to pay. In FY2009, McLean provided $600,000 in Health Safety Net care and $1.1 million in uncollectible care, a total of $1.7 million worth of care for which there was no reimbursement to the hospital. More than $6 million worth of care was provided to Medicaid patients in FY2009. This care was inadequately reimbursed, resulting in a loss of $2 million.

McLean staff members work actively with uninsured patients and their families, helping them through the application process to receive public benefits to which they are entitled, such as Medicare and Medicaid.

Strengthening Health through Education

Raising public awareness of psychiatric illness and training future generations of mental health
providers are key to McLean's mission. Educational forums for the community in 2009 included:

Educating the Public

Educating Providers

Educating Students

Resource for the Media

Community Contribution

McLean continues to actively support the activities of the Town of Belmont's Land Management Committee through active membership in the Committee. The McLean Chief Operating Officer is also an active participant in the Watertown Belmont Chamber of Commerce.

Community Participation

As a specialty hospital serving patients with psychiatric illnesses, McLean and its community are not defined by geographical location. Instead, patients - locally, nationally, and internationally - and the various organizations to which they belong, form the communities McLean serves. McLean staff work closely with the following community groups on a wide range of patient care and advocacy issues:

McLean regularly opens its doors to a number of these support and educational groups throughout the year, providing them with free meeting space. Information on these groups, including the times and locations at McLean where they meet, is posted on the hospital's web site.

Individual Community Contributions

Ross J. Baldessarini, MD, Director of McLean's Psychopharmacology Program and the International Consortium for Bipolar Disorder Research, continued service through 2009 on the board of directors of the Newton-Wellesley-Weston Committee for Community Living, Inc., a program to place deinstitutionalized, mentally handicapped persons in community residences with professional staffing and supervision. He and his wife, Frances, also contribute support and transportation for the elderly each summer through the Orleans Council on Aging and are also active volunteer-supporters of the Failure to Thrive Clinic for inner-city children at Boston Medical Center. In 2009, Dr. Baldessarini served on a national committee to advise the U.S. Food and Drug Administration on improved methods for detecting and reducing suicidal risk associated with novel drugs. He remains very active in the teaching of psychopharmacology to colleagues in clinical practice regionally, nationally, and internationally, and serves as a volunteer mentor to junior investigators at several universities and medical centers in the United States and abroad.

Diane Bedell, LICSW, Director of Ambulatory Services, is a member of the Behavioral Health Advisory Council for Network Health, a managed care/health insurance company in Massachusetts.

Francine Benes, MD, PhD, Director of the Structural and Molecular Neuroscience Laboratory and the Harvard Brain Tissue Resource Center at McLean, serves as a member of the board of directors for the Walden Pond Reservation, a state-owned and run facility.

Adriana Bobinchock, Director of Media Relations and Special Projects, was named a member of the Belmont-Watertown Chamber of Commerce Board of Directors. She recently completed a two-year term as a member of the Conference Planning Board for the International Obsessive Compulsive Foundation. She has been a member of the American Red Cross local and national disaster response team since 2007.

William Carlezon, PhD, Director of Behavioral Genetics, was named to the board of directors of the Doug Flutie Jr. Foundation for Autism.

Lynn M. Carlson, LICSW, a member of the Social Work Department, is a volunteer at the Metrowest Free Medical Center in Sudbury, where she conducts mental health screenings for clients and provides social works services.

Marc Copersino, PhD, Assistant Psychologist, participated in a multi-community emergency preparedness exercise for Medical Reserve Corps volunteers, co-sponsored by the Massachusetts Department of Public Health Emergency Preparedness Bureau and Harvard School of Public Health. He is also an advisory board member of the New England Addiction Technology Transfer Center, an organization that seeks to develop and strengthen the workforce that provides addictions treatment and recovery services to individuals entering the treatment system.

Diane Davey, RN, MBA, Program Director, Obsessive Compulsive Disorder Institute, continues to serve as president of the International Obsessive Compulsive Foundation (OCF) board of directors. The OCF is an organization dedicated to education, treatment, and research for people with OCD and their families.

Louis Fernandes, Chief Dissectionist at the Harvard Brain Tissue Resource Center at McLean, is a founding member of the Dr. Jeffrey R. Bartel Memorial Scholarship in Taunton. Committee members organize an annual golf outing and use the proceeds to present two college-bound students from Taunton High School with $5,000 each in tuition.

Brent Forester, MD, Director of the Mood Disorders Division, Geriatric Psychiatry Research Program, participated in the Run for the Memory to raise money for the Alzheimer's Association of Massachusetts and New Hampshire.

Barbara Gardner, MS, RN, of Occupational Health, serves as a peer reviewer of continuing education credits for the Massachusetts Association of Registered Nurses. She is also an associate member of the Belmont Conservation Committee.

Catharyn Gildesgame, MBA, Director of Strategic Implementation, is a member of the board of trustees of Gateways: Access to Jewish Education. She also co-chairs the Combined Jewish Philanthropies Special Education Advisory Committee.

Joan Gillis, LICSW, Senior Clinical Team Manager, serves on the task force of Springwell in Watertown, a private non-profit agency creating, managing, and coordinating services for seniors, individuals with disabilities, and those who help care for them. The task force enables health care providers and elder-care professionals to identify service gaps and facilitate and combine resources to assist in providing comprehensive care to Springwell clients in the community.

Carol Glod, PhD, and Beth Murphy, MD, PhD, Assistant Director, Clinical Evaluation Center, serve on the clinician board of advisors for Families for Depression Awareness, a local non-profit organization dedicated to helping families recognize and cope with depressive disorders.

Michele Gougeon, MSS, MSc, Executive Vice President and Chief Operating Officer, serves as a board member of the National Association of Psychiatric Health Systems and as president of the Massachusetts Behavioral Health Systems organization. Gougeon also is a board member of the Big Brothers Big Sisters of Massachusetts Bay and the Watertown Belmont Chamber of Commerce.

Kenneth Hanrahan, CPR Coordinator, was reappointed as a Regional Faculty for the American Heart Association (AHA) in the Massachusetts/Rhode Island region. In this role, he serves as an expert resource on Emergency Cardiac Care issues for AHA Training Centers. Additionally, he helps the AHA update its faculty and conducts on-site visits to their Training Centers, assessing their adherence to AHA guidelines and promoting the AHA's Chain of Survival initiative.

McLean clinicians John Harrington, MD, Audrey Hunter, RN, and Vickie Weber, RN, volunteered in Haiti, part of the Forward in Health program, providing pediatric and adult medical care to residents in need. This was the group's ninth return trip.

Nancy Hoines, MPH, Director of Marketing and Business Development, serves as an advisory board member of the Multi-Service Eating Disorder Association, whose mission is to prevent the spread of eating disorders through educational awareness and early detection.

James Hudson, MD, ScD, Director of the Biological Psychiatry Laboratory and the Psychiatric Epidemiology Research Program, serves on the clinical and scientific advisory council of the National Eating Disorders Association (NEDA), the United State's largest nonprofit organization dedicated to eating disorders, and on the scientific advisory board of the Binge Eating Disorder Association.

Thomas Idiculla, PhD, Director of Mental Health Services Evaluation, volunteered in India during the fall of 2009, screening well over 1,000 tribal patients for sickle cell anemia.

Robert Irvin, MD, Medical Director of the Appleton Continuing Care Program, traveled to Iraq with Emmy-award winning actor Joe Pantoliano as part of a "Stomp The Stigma Tour" to raise awareness of mental health among U.S. troops and to reduce the stigma of war-related psychiatric illness.

Sally Jenks, Director of Managed Care and Business Development for McLean, is active in the Cambridge organization, Recordings for the Blind and Dyslexic.

Martin Kafka, MD, a McLean clinical associate, participated in a work group of the American Psychiatric Association charged with developing content on sexual and gender identity disorder for the Diagnostic and Statistical Manual of Mental Disorder, fifth edition. The manual is used by mental health clinicians worldwide for diagnosing psychiatric illnesses.

Lorraine Kelly, RN, Revenue and Budget Manager, has been an active volunteer at WBUR and WGBH for many years. She is also a volunteer at the Insight Meditation Society in Barre.

Susan Kattlove, MD, of McLean's Ambulatory Services, volunteers at the Cambridge Legal Services and Counseling Center, providing psychopharmacology services to uninsured individuals.

Kimberlee Kusiak, MD, Assistant Medical Director for the 3East Partial Hospital Program, serves on the board of governors for the YMCA of Central Massachusetts Greendale Branch and was named the branch's 2009 Adult Volunteer of the Year. In addition, Dr. Kusiak is vice president of the board of directors for Shrewsbury Youth and Family Services; serves on the Shrewsbury School System's Health Advisory Committee; and chairs the Camp Harrington Parents Association in Boylston.

Joan Kovach, RN/PC, Nurse Director for McLean SouthEast (MSE), and her colleagues educate nursing students from Massasoit Community College and Curry College. She continues to serve on the nursing advisory board at Curry College.

Helen H. Kyomen, MD, Staff Psychiatrist, is a board member of the American Association of Geriatric Psychiatry (AAGP) and the American Psychiatric Association's Council on Aging. In September 2009, she participated in the Eldercare Workforce Alliance's September Hill Day in Washington, DC, visiting House and Senate member offices and meeting with members of the AAGP, American Geriatrics Society and other national organizations to help address the workforce crisis in caring for an aging America.

Kristen Lancaster, RN, Clinical Coordinator, McLean SouthEast Adolescent Acute Residential Treatment Program, volunteers each Christmas for the Salvation Army's Neediest Families Fund to benefit families in need in the New Bedford area.

David Lagasse, Senior Vice President for Fiscal Affairs, volunteers as a money manager for BayPath Elder services. The Money Management Program is a statewide program administered locally by BayPath Elder Services, Inc., helping elders age 60 and over with their day-to-day finances.

Mary Lemoine, RHIT, Director of Health Information Management and Privacy Officer, is a member of the American Health Information Management Association and a member of the Massachusetts Health Information Management Association Legislative Affairs Committee. In addition, she is a board member of the American Society for Training and Development, central Massachusetts chapter.

Deborah Levy, PhD, Director of the Psychology Research Laboratory, serves on the board of advocates at Bay Cove Human Services in Boston, one of the largest service organizations in Massachusetts.

Valerie Robbins, Administrative Director for Research in the Alcohol and Drug Abuse Treatment Program, was elected to the board of Samaritans Inc., a not-for-profit volunteer organization serving greater Boston and Metrowest communities with the mission of reducing the incidence of suicide.

Scott Rauch, MD, President and Psychiatrist in Chief, was named by the American Psychiatric Association to a work group to review scientific advances and other research in anxiety, obsessive compulsive disorder, and post-traumatic and dissociative disorders, for development of the Diagnostic and Statistical Manual of Mental Disorder, fifth edition. In addition, Rauch contributed to an Institutes of Medicine report on the health consequences of the Iraqi War related to traumatic brain injury, including depression, anxiety, and other disorders.

Stanley Rosen, RPH, FACHE, Director of Pharmacy, is chairman of the board for the Town of Sharon Board of Health.

Arthur J. Siegel, MD, Director of Internal Medicine, served on the medical team for the 2009 Boston Marathon. Additionally, he was an invited speaker at pre-marathon medical meetings in Chicago, Washington, DC, New York, Boston, and elsewhere, about his research on novel treatments for life-threatening marathon cases.

Denise Egan Stack, a staff member at the OCD Institute, serves as President of the Obsessive Compulsive Foundation (OCF) of Greater Boston and as a board member for the National OCF. The Boston affiliate runs a lecture series and support groups for patients and families with OCD.

Gail Tsimprea, PhD, Chief Quality and Risk Management Officer, served as a patient-teacher for Harvard Medical School's "Patient Doctor II" course. She also participated in disaster drills on behalf of McLean Hospital for the National Disaster Medical System.

Christine Tebaldi, NP, Program Director for McLean Psychiatric Services at Winchester Hospital, is a member of the American Red Cross Disaster Mental Health Team, Massachusetts Bay chapter. In addition, as a disaster instructor, she prepares mental health professionals for disaster response at the local and national levels.

Roger Weiss, MD, Chief of the Division of Alcohol and Drug Abuse, serves as vice president for the board of the Greater Boston Council on Alcoholism (GBCA). The GBCA provides financial support to non-profit organizations to institute innovative programs for children, adults, and families that diminish the effects of alcoholism and other addictions.

Measuring the Commitment

One way to measure McLean's commitment to the community is by the amount of revenue foregone by the hospital as it provides care and training that is unreimbursed.

Components of FY2009 Community Commitment

 

(in $ Millions)

 

Compiled According to a Broader Definition

 

 

 

 

 

 

 

Program Expenses

 

0.2

 

Hospital Health Safety Net (HSN) Care

  

0.6

 

Bad Debt (at Cost)

 

1.1

 

Medicaid Loss (at Cost)

 

2.0

 

Medicare Loss (at Cost)

 

7.6

 

Unreimbursed Expenses for Graduate Medical Education

 

0.1

 

Linkage/In Lieu/Tax Payments

 

N/A

 

Total Broader Definition

 

11.6

If McLean's societal contribution is compared to total patient care-related expenses, the hospital's contribution to the community represented nearly 13 percent of expenses in FY2009.

Contact Information

Cynthia Lepore
Director, Communications
McLean Hospital
115 Mill Street
Belmont, MA  02478
617-855-2110
Email: lepore@partners.org

04.2010